Benefits Troubleshooting: Communication & Challenges Related to Benefits & Work [Webinar]

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Please Note:

  • Free 1-Hour Webinar
  • For Ohio ACT Team Members ONLY
  • If you have questions, contact us via email: cebp-admin[at]


One common reasons individuals identify as a barrier to going to work is the fear of the impact that working will have on their benefits.  This webinar will provide ACT team members an overview of common situations that can lead to challenges when working with individuals who receive benefits and income from employment.  The focus of the webinar will be the identification of situations that can lead to confusion such as inaccuracies in income reporting and unreported changes and/or adjustments to personal information.    Proactive steps to help individuals minimize the potential for benefits confusion will be discussed and tips for troubleshooting confusion and inaccuracies in benefits when they do arise will be shared with participants. The appeals and waiver processes through the Social Security Administration that can be utilized to help resolve confusion and inaccuracies in SSI and SSDI benefits will be compared and reviewed.

Learning Objectives

Participants will be able to:

  • Identify common reasons for confusion and potential challenges related to benefits
  • Identify strategies for reducing the potential for problems with benefits when an individual goes to work.
  • Identify strategies for addressing inaccuracies in SSI/SSDI and Medicaid benefits.




Organizations that are interested in and/or in the process of implementing and utilizing Assertive Community Treatment (ACT), the evidence-based practice. Examples of those who should attend include the following:

  • Program managers
  • Team leaders
  • Team members 
  • Quality Improvement (QI) specialists



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February 16, 2021
3:00 PM - 4:15 PM

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February 12, 2021 (11:59 PM) EST
February 12, 2021 (11:59 PM) EST is the deadline to cancel your registration for this event and request a refund.