9:15 am - Registration 9:30: 10:05 am -Co-occurring disorders -Substance use symptoms that mask, initiate, mimic or exacerbate psychiatric symptoms -When people feel understood 10:05 to 11:05 am -Overview Stages of Change -Pre-contemplation stage and associated possible staff tasks -Contemplation stage and associated possible staff tasks 11:05 to 11:20 am - Break 11:20 am to 12:30 pm -Preparation stage and associated possible staff tasks -Action stage and associated possible staff tasks -Maintenance stage and associated possible staff tasks -Identify a focus of tenants and staff, then establish a common focus 12:30 to 1:30 pm - Lunch (on your own) 1:30 to 2:00 pm -Arguing for change -Question/Answer -Be the expert -Label -Blame -Premature focus -Chat 2:00 to 3:00 pm -Foundations of a person-centered approach -Listen for the change -Open-ended questions -Affirmations -Reflections 3:00 to 3:15 pm - Break 3:15 to 3:30 pm (Continued) -Reflections -Summaries 3:30 to 4:15 pm -Information and advice giving -Ask – Inform - Ask -Acknowledge choice -Changing the conversation “How I Might Respond Differently?” 4:15 to 5:00 pm- -Post-test and summary -Questions and Answers -Evaluation/Closing Remarks |