Motivational Interviewing

Motivational Interviewing (MI) is an evidence-based treatment that addresses ambivalence to change. MI is a conversational approach designed to help people with the following:

  • Discover their own interest in considering and/or making a change in their life (e.g., diet, exercise, managing symptoms of physical or mental illness, reducing and eliminating the use of alcohol, tobacco, and other drugs)
  • Express in their own words their desire for change (i.e., "change-talk")
  • Examine their ambivalence about the change
  • Plan for and begin the process of change
  • Elicit and strengthen change-talk
  • Enhance their confidence in taking action and noticing that even small, incremental changes are important
  • Strengthen their commitment to change


Contact us for MI technical assistance (consulting & training). Click here.

There are four core principles of MI:

  • Express empathy
  • Roll with resistance
  • Develop discrepancy
  • Support self-efficacy


Ambivalence is a natural state of uncertainty that each of us experiences throughout most change processes (e.g., dieting; exercising; maintaining health; restructuring an organization). Ambivalence occurs because of conflicting feelings about the process and outcomes of change.

Although ambivalence is natural, many of us are not aware of it. In addition, many service providers have not been trained to respond to people who are ambivalent about change, and most service programs are not designed to accept and work with people who are ambivalent. Yet, there is a solution. Change your service approach and the culture of your organization with Motivational Interviewing:


  • Positive treatment outcomes
  • Consumer quality-of-life
  • Consumer engagement and retention
  • Staff recruitment, satisfaction, and retention


  • Staff burn-out and attrition
  • Confrontations with consumers
  • Consumer no-show and drop-out


MI is one of the core components of a variety of interventions used by direct-service providers, supervisors, team leaders, and organizations in the following service areas:

  • Substance abuse (addiction services)
  • Mental health
  • Psychiatry
  • Primary healthcare
  • Nursing
  • Supported employment
  • Tobacco cessation & recovery
  • Vocational rehabilitation
  • Residential
  • Housing
  • Healthcare
  • Criminal justice


MI is a core component of evidence-based practices, emerging best practices, and clinical competencies for the following:


Consultants and trainers at the Center for Evidence-Based Practices have accumulated decades of combined experience utilizing, supervising, training, and consulting about MI in a variety of direct-practice settings.

Several consultants and trainers from our Center have been trained by and participate actively in the international Motivational Interviewing Network of Trainers (MINT), an initiative which is directed by MI co-creators William R. Miller, PhD, and Stephen Rollnick, PhD. Through MINT, our Center maintains regular communication with peers throughout the world who are actively conducting new research and producing new knowledge about and practice innovations for MI. Our participation in MINT enables us to bring those innovations to you today.


For a list of upcoming MI training events and to register online, consult our event calendar (click here).

Our MINT consultants and trainers have developed an enhanced menu of MI consultations and trainings for organizations that serve people diagnosed with mental illness and substance use disorders. Our goal is to help organizations become self-sufficient with using, evaluating, and supervising MI. Therefore, we have developed the following services:

  • Introductory and advanced MI training
  • Onsite consulting following the training
  • Evaluation of live and recorded practice skills

We have developed our MI consulting and training with the following learning objectives in mind. Participants will learn the following in classroom and experiential settings:

  • Theory/concepts of MI
  • Practice/principles of MI (introductory and advanced techniques)
  • Supervision of MI (introductory and advanced techniques)
  • Implementation of MI program within an organization

+ Contact us for MI technical assistance (consulting & training). Click here.


Our Center incorporates exercises and examples specific to the unique practice settings of participants in its training events, with an emphasis upon skills that advance the recovery of individuals with severe and persistent mental illness and/or substance use disorders. Our Center's core Motivational Interviewing (MI) training events include the following:

  • Foundations of Motivational Interviewing, Part 1
  • Foundations of Motivational Interviewing, Part 2
  • Motivational Interviewing, Applied Skills for Practice
  • Motivational Interviewing, Resources for Clinical Supervisors

Our Center provides Foundations of Motivational Interviewing as two all-day events, Part 1 and Part 2. Both workshops provide core concepts and skills from which participants may build proficiency in the use of this evidence-based treatment. At the completion of Part 1, we expect participants to practice the basic strategies of MI in their work settings before attending Part 2.


Recommended MI resources produced by our Center:

  • A List of MI Resources
    Which includes resources about MI and for using MI in these service settings:
    • Adolescent & Family Services
    • Criminal Justice
    • Healthcare
    • Behavioral Healthcare
    • Supervision

+ More MI resources in our database



1.) William R. Miller and Stephen Rollnick (2012). Motivational Interviewing: Preparing People For Change (Third Edition). New York, NY: The Guilford Press.

2.) Stephen Rollnick, William R. Miller, Christopher C. Butler (2007). Motivational Interviewing in Health Care: Helping Patients Change Behavior. New York, NY: The Guilford Press.

3.) Karen Ingersoll, Christopher Wagner and Sandra Gharib (2002). Motivational Groups for Community Substance Abuse Programs. Richmond, VA: Mid-Atlantic Addiction Technology Center.

4.) James O. Prochaska, John C. Norcross, Carlo O. DiClemente (1995). Changing for Good: A Revolutionary Six-Stage Program for Overcoming Bad Habits and Moving Your Life Positively Forward. New York, NY: Harper Collins.

+ More recommended reading for MI from our Center (click here)


Motivational Interviewing (MI) was developed and is studied by William R. Miller, PhD, and Stephen Rollnick, PhD. According to Miller and Rollnick, "MI is a collaborative, person-centered form of guiding to elicit and strengthen motivation for change" (Motivational Interviewing Network of Trainers (MINT) 2009). More information about MI is available on this website.