ACT | Assertive Engagement Protocol
The Assertive Engagement Protocol is an ACT team tool that helps team members review and attempt various methods of engaging clients who are new to ACT services and those who are enrolled but have disengaged. The protocol should be used extensively before discharging clients from an ACT program to ensure every attempt has been made to build the consistent, caring, person-centered relationships that have a positive effect upon client outcomes and quality of life. Examples of assertive engagement include but are not limited to the following:
- Motivational approaches to build trust
- In-person visits with clients
- Phone calls
- Letters
- Emails
- Contacting natural supports (e.g., friends, family, landlords, employers)
- Crisis intervention
- Payeeship
- Guardianship
PRODUCT SPECS
- Free PDF! (see "Free Downloads" in right column / or click here)
- ACT | Assertive Engagement Protocol
- 8.5 x 11" MS-Word document
- 4 pages
- ACT teams are welcomed and encouraged to
- Download and use the protocol
- Customize it to meet specific needs of your team, organization, community
- Share your innovations with us, so we can share them with others
+ Use this product with the following:
ACKNOWLEDGEMENTS
This resource was produced by our Center's Ohio Assertive Community
Treatment Coordinating Center of Excellence (ACT CCOE) initiative with
support from the Ohio Department of Mental Health and Addiction Services
(OhioMHAS).
MORE INFORMATION
To learn more about Assertive
Community Treatment (ACT), the evidence-based practice, and our
consulting and training services for ACT implementation, visit the
"practices" section of our website (click here).
CITATION
Title: ACT | Assertive Engagement Protocol
Author(s): Center for Evidence-Based Practices
Publication Year: 2017
Publisher City: Cleveland, Ohio
Publisher Name: Center for Evidence-Based Practices at Case Western Reserve University
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